The article linked below was recenly published by The Southeastern Librarian.
Georgia’s Libraries and the Needs of Patrons Experiencing Homelessness: An Exploratory Study
The Southeastern Librarian Vol. 70: Iss. 2, Article 4.
This paper presents a sample survey of Georgia libraries’ services for those experiencing homelessness, conducted in the spring of 2020 before COVID-19 closed libraries across the country. It examines previous research on best practices to aid those experiencing homelessness and former attempts to implement these practices. From these practices and experiences the survey questions were designed. The questions are as follows: what barriers exist, if any, at these libraries that might make it difficult for those experiencing homelessness to use library services; do these libraries follow best practices standards in their services that help all patrons feel welcome using the libraries facilities; what correlation exists, if any, between a library’s services and its location; in what ways, if any, do their websites aid people experiencing homelessness and educate the public about the needs of people in their community? The findings show where Georgia public libraries excel and ways they might wish to improve, as well as offering suggestions to all public libraries. It also opens the door for more extensive studies to be conducted in the future.
Direct to Full Text Article 18 pages; PDF
Filed under: Journal Articles, Libraries, News, Patrons and Users, Public Libraries
Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.
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Direct to Full Text Report 50 pages; PDF Direct to Full Text Report 50 pages; PDF.
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